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    Terms and Conditions

    Terms and Conditions

    Effective Date: June 4, 2025

    Welcome to Sawamu Imports. These terms govern your use of our website, www.sawamuimports.com, and all related services provided by Sawamu Imports. By accessing our site or purchasing from us, you agree to abide by these terms and all applicable laws of Kenya.

    1. General

    • Sawamu Imports supplies household goods in Kenya through our online store and physical locations.

    • By using our website, you agree to these terms, including our Privacy Policy. If you disagree with any part, please refrain from using our site.

    2. Orders and Payment

    • All orders are subject to acceptance and availability.

    • Payment methods include mobile money transfers, bank transfers, and other methods listed on our site.

    • We reserve the right to refuse or cancel any order for reasons including product unavailability or errors in the description or price.

    3. Pricing

    • Prices on our website are in Kenyan Shillings and include applicable taxes, unless stated otherwise.

    • We may update prices without prior notice, but such changes do not affect orders already placed.

    4. Delivery

    • We deliver household goods within Kenya.

    • Delivery times are estimates only. While we strive to meet these timelines, delays may occur.

    • You bear the responsibility for providing accurate delivery information.

    5. Returns and Refunds

    • If you receive goods that are damaged or defective, contact us within 7 days at info@sawamuimports.com.

    • Returned goods must be unused and in their original packaging.

    • Refunds are processed within 14 days of receipt of returned goods, using the original payment method.

    6. Intellectual Property

    • All content on this website, including text, images, logos, and graphics, belongs to Sawamu Imports or its licensors.

    • You may not reproduce or use this content without our prior written consent.

    7. Limitation of Liability

    • We aim to provide accurate information on our website. However, we do not guarantee that the information is always complete or current.

    • We are not liable for any loss or damage resulting from your use of our site or products, except as provided under Kenyan law.

    8. Governing Law

    • These terms and your use of our site are governed by the laws of Kenya.

    • Any disputes arising shall be resolved by the courts of Kenya.

    9. Amendments

    • We may update these terms at any time. Updates will appear on this page with the effective date.

    Contact Us

    For questions about these terms, please email us at info@sawamuimports.com.